A faulty component in your broadcast setup is stressful — especially when the broadcast is in a few hours. This practical guide helps you quickly identify, search for and order the right part. From reading part numbers to the difference between original and refurbished.
The part number is your key. Without the exact number you may order the wrong part — in broadcast equipment revisions and sub-versions are critical. A board with the same function but a different revision can be incompatible.
Where do you find the part number? On the faulty board itself: look for a sticker or print with the number. With Grass Valley, Many Grass Valley LDK camera assemblies use 3922-series numbers, while switchers and infrastructure products use different numbering schemes (LDK series) or 771- (K-frame, NV series). Sony part numbers may appear as A-xxxx-xxx-x assemblies or 1-xxxx-xxx-xx board numbers depending on the product generation.
Service manual. The service manual for your device contains a complete list of all components with numbers. Grass Valley and Sony published extensive service documentation — often still findable via technical forums or on request from specialist dealers.
Tip: always photograph the faulty component including its surroundings on the board, the board itself with part number, and the position of the board in the frame. These photos are essential when asking a dealer or technician for help.
Specialist EOL dealers are the first choice for original parts. At MOZCAN we actively maintain inventory of EOL broadcast equipment and understand the practical differences between revisions and hardware generations of EOL broadcast equipment and know the specifications of the parts from their own experience.
eBay has a large market for broadcast spare parts, but quality and authenticity vary. Search on the exact part number and check the seller's feedback score. Always ask for a test report or warranty.
Technical forums and communities. Forums such as Broadcast Engineering Forum, TV Technology and LinkedIn groups for broadcast engineers are valuable for rare parts. Other engineers sometimes have exactly what you are looking for.
Direct search on part number. Google the exact number — including dashes and spaces. Our SEO-optimised pages index all 4,800+ parts so you can find them directly.
Original parts are identical to what the manufacturer supplied. They are the safest choice for critical components such as controller boards, power supplies and signal cards. MOZCAN supplies only original parts — no copies or generic replacements.
Refurbished parts are original parts that have been professionally cleaned, inspected and tested. A well-refurbished board is in most cases equivalent to a new original board. Always ask about the test protocol.
Compatible or generic parts are third-party alternatives. For passive components such as capacitors and resistors, generic alternatives are often acceptable. For active components, FPGAs and specific ICs this is riskier — compatibility must be assessed per component.
Insured shipping is mandatory for broadcast boards and modules. An uninsured package containing a board worth €500–5,000 is an unacceptable risk. MOZCAN ships all orders insured via DHL Express.
Antistatic packaging. Broadcast boards are sensitive to electrostatic discharge (ESD). Professional dealers pack boards in antistatic bags and bubble wrap. Ask about this explicitly when ordering from unknown sellers.
Customs for international shipping. When shipping outside the EU there are customs costs and procedures. MOZCAN ships from Belgium (EU) and handles the documentation correctly — including the correct HS codes for broadcast equipment.
Delivery time. DHL Express delivers to most destinations in Europe within 1–2 business days. Outside Europe 2–5 business days. For urgent orders (live situations) we can often ship the same day if the order is placed before 12:00.
The best time to order a spare part is before you need it. For broadcast engineers with EOL equipment, a small reserve of critical parts is a wise investment that can prevent major downtime.
Which parts to keep in reserve: power supplies (among the most commonly replaced components), main processing boards and frame controllers (highest impact when they fail), and the most used input/output modules in your specific configuration. For cameras: fibre backs, triax backs, CCU PSUs, fan assemblies, intercom boards and I/O boards.
How many reserves. For a 24/7 broadcast environment: at minimum one set of every critical component. For a production environment with lower availability requirements: a reserve for your most vulnerable components.
Contact MOZCAN for a personal spare parts audit. Based on your specific installation (model, age, usage intensity) we draw up a recommended reserve list. Free, without obligation.
Search our stock of 4,800+ original broadcast spare parts.