Terms & Conditions

All agreements between MOZCAN and the buyer (hereinafter "Buyer") are exclusively governed by the following terms and conditions. Deviating provisions are only valid if we have agreed to them in writing. These terms cancel and replace all previous versions.

Article 1 — Quotations

All our quotations are without obligation. An agreement is only concluded once we have confirmed the Buyer's order in writing.

We reserve the right to adjust prices after the quotation date, in particular in case of changes in exchange rates, energy or raw material prices. Any such adjustment will always be communicated in advance.

Article 2 — Delivery Terms

The stated sales price is the price ex our warehouse in Anderlecht, Belgium. All additional costs for packaging, transport, insurance and customs are borne by the Buyer. Goods always travel at the Buyer's risk.

The stated delivery date is always indicative. No delay in delivery can give rise to compensation, penalty or cancellation of the order.

The Buyer undertakes to inspect the goods upon delivery for visible defects. Complaints regarding visible defects must be reported by registered letter within 8 days of delivery. Complaints regarding hidden defects must be reported within 15 days of discovery, and at the latest 2 months after delivery.

Defective goods may only be returned after our written approval and with reference to the relevant invoice and delivery documents. In all cases we apply only the warranty conditions of the manufacturer of the delivered goods.

Article 3 — Payment Terms

All invoices for deliveries within Belgium are payable net cash on delivery, unless otherwise agreed. For deliveries outside Belgium, goods must be paid for in advance, unless we have stipulated otherwise in writing.

Payments can only be made at our registered place of business or via the financial institutions stated on the invoice.

Goods remain the property of MOZCAN until full payment of the invoice amount (retention of title).

Any invoice that remains unpaid on its due date automatically gives rise to:

• Fixed damages of 20% of the invoice amount, with a minimum of €75.00 per invoice
• Interest of 1% per month on the amount due
• The immediate payability of all other outstanding invoices

Article 4 — Spare Parts & Repairs

Spare parts and repair orders are accepted by written quotation or order confirmation. Repairs are only carried out after approval of the estimated cost. If additional damage or defects are found during repair, the Buyer will be informed before further work is carried out.

MOZCAN cannot be held liable for the unavailability of certain spare parts for end-of-life equipment, unless this was guaranteed in writing.

Article 5 — Liability

The liability of MOZCAN is in all cases limited to the amount of the relevant invoice. MOZCAN is never liable for indirect damage, consequential damage or loss of profit.

MOZCAN is not responsible for damage caused by incorrect use of the delivered goods, modifications carried out by third parties, or normal wear and tear.

Article 6 — Jurisdiction & Applicable Law

All agreements between MOZCAN and the Buyer are governed by Belgian law. In the event of a dispute, the courts of Brussels have exclusive jurisdiction. MOZCAN nevertheless reserves the right to summon the Buyer before another competent court.

Article 7 — Amendments

MOZCAN reserves the right to amend these terms and conditions. The most recent version can always be consulted on our website. Last updated: May 2026.