Warranty — MOZCAN Used Broadcast Equipment

Months warranty on all used equipment

MOZCAN stands behind every sale. All used equipment is thoroughly tested and inspected before shipping. You receive what we promise — and that is covered.

Warranty period

MOZCAN provides a 3-month warranty on all used broadcast equipment, calculated from the invoice date. This warranty applies to all sold used products unless explicitly stated otherwise in the product description or invoice.

What is covered?

The warranty covers defects that manifest under normal professional use and that were not present at delivery:

Electrical or electronic defects to internal components
Malfunctions not mentioned in the product description
Deviations from the described condition and specifications

What is not covered?

Damage due to improper use, dropping, moisture or external influences
Normal wear characteristic of used equipment
Defects mentioned in the product description or shown in photos
Damage caused by modifications or repairs by third parties
EOL spare parts — these are sold 'as is' given their nature as end-of-life components

How to submit a warranty claim?

Invoice number and purchase date
Description of the problem
Photos or video of the defect if possible

We respond within 2 working days. After assessment we offer repair, replacement or refund — depending on the case.

Return shipment

Products must be returned in original packaging with all supplied accessories. Return shipping costs are at the buyer's expense unless the defect is clearly attributable to MOZCAN. Always contact us first for a return authorisation — never return without prior consultation.

Submit warranty claim WhatsApp

Last updated: May 2026